Terms of service

Terms of Service – ForceLiftt

Last Updated: 1 November 2026

Welcome to ForceLiftt. These Terms of Service govern your access to and use of our website and the purchase of products offered through our online store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. General Conditions

ForceLiftt operates an online store offering gym wear, activewear, and related products.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

We reserve the right to refuse, restrict, or cancel an order where legally permitted, including cases involving suspected fraud, unauthorized transactions, misuse of our services, or genuine pricing or technical errors.

2. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, colours, images, sizes, materials, and specifications.

Actual product colours may vary slightly depending on your screen, device settings, lighting, or manufacturing variations.

Customers are encouraged to review product descriptions and size charts carefully before placing an order.

Product availability, designs, and specifications may change from time to time.

3. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges, discounts, and other costs will be displayed or communicated during checkout, as applicable.

We reserve the right to update product prices and promotional offers. Price changes will not retrospectively affect confirmed orders, except where legally permitted and appropriately communicated.

Payments may be processed through third-party payment service providers, including Razorpay or other payment providers made available at checkout.

All transactions are subject to the applicable payment provider's terms, verification procedures, and security requirements.

ForceLiftt does not intend to store complete payment card details or sensitive payment authentication information on its own systems.

4. Orders and Order Confirmation

Placing an order constitutes an offer to purchase the selected products.

Orders are subject to payment verification, product availability, and acceptance by ForceLiftt.

An order confirmation message or email does not necessarily mean that the order has been dispatched.

If an order cannot be fulfilled due to stock unavailability, payment issues, or other valid reasons, we will notify the customer and arrange any applicable refund in accordance with our policies and applicable law.

Customers are responsible for checking their shipping address, contact details, product selection, and size before completing an order.

5. Order Cancellation

Customers who wish to cancel an order should contact our customer support team as soon as possible.

Cancellation requests will be considered based on the order's processing and dispatch status.

Once an order has been dispatched, cancellation may no longer be possible through the standard cancellation process. In such cases, customers may contact our support team for assistance under applicable policies and consumer protection laws.

If ForceLiftt cancels a confirmed order, any applicable refund will be processed through the original payment method or another legally appropriate method.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines communicated on our website or during checkout.

Delivery times may vary due to courier delays, weather conditions, operational issues, incorrect addresses, or other circumstances beyond our reasonable control.

Customers must provide accurate delivery information and cooperate with reasonable delivery arrangements.

For further details, please refer to our Shipping Policy.

Nothing in these Terms limits any rights customers have under applicable consumer protection laws.

7. Returns, Exchanges, and Refunds

All returns, exchanges, and refunds are governed by our separate Return & Exchange Policy available on our website.

Customers should review the policy for eligibility, request timelines, evidence requirements, pickup arrangements, quality checks, and refund processing.

Requests involving defective, damaged, incorrect, or misdescribed products will be handled in accordance with applicable law and our published policies.

Mandatory consumer rights and legal remedies will always take precedence over any conflicting provision in these Terms.

8. Customer Responsibilities

When using our website, you agree to:

Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Avoid fraudulent transactions and misuse of promotional offers.
Avoid interfering with the website's security or functionality.
Respect intellectual property rights and applicable laws.
Avoid submitting false, misleading, or abusive information through our website.

We may take appropriate action against unlawful activity, subject to applicable law.

9. Intellectual Property

The ForceLiftt brand name, logo, product photographs, graphics, website text, designs, and other original materials are owned by or licensed to ForceLiftt, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use such materials without permission from the relevant rights holder, except as permitted by law.

10. Third-Party Services

Our website may use third-party services for hosting, payment processing, shipping, analytics, marketing, and other business operations.

Third-party services may be governed by their own terms and privacy policies.

ForceLiftt does not control independent third-party websites and services. Customers are encouraged to review the applicable terms and policies before using such services.

11. Website Availability

We aim to maintain a reliable and functional website. However, temporary interruptions may occur because of maintenance, technical issues, updates, or circumstances outside our control.

We may update, suspend, or discontinue website features where reasonably necessary, subject to applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, ForceLiftt will not be liable for indirect or consequential losses arising from the use of our website or services where such exclusion is legally valid.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights and remedies.

13. Indemnity

To the extent permitted by applicable law, you may be responsible for losses or reasonable costs directly arising from your unlawful use of our website or material violation of these Terms.

This provision does not restrict any mandatory rights available to consumers.