Privacy policy

Privacy Policy – ForceLiftt

Last Updated: 1 November 2026

At ForceLiftt, accessible through our website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website or purchase our products.

By accessing or using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

Order Information

  • Products purchased

  • Order history

  • Transaction and payment status

  • Delivery and shipping details

  • Return, exchange, and refund information

Technical Information

  • IP address

  • Browser and device information

  • Website usage and browsing activity

  • Cookies and similar tracking technologies

We collect information reasonably necessary to operate our business, fulfil orders, provide customer support, improve our services, and meet legal obligations.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil customer orders.

  • Arrange shipping and delivery.

  • Send order confirmations and delivery updates.

  • Process eligible returns, exchanges, and refunds.

  • Respond to customer inquiries and complaints.

  • Improve our website, products, and shopping experience.

  • Prevent fraud, unauthorized transactions, and misuse.

  • Maintain business and transaction records.

  • Comply with applicable legal and regulatory requirements.

  • Send promotional communications where permitted by law and subject to your preferences.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers, including Razorpay or other payment providers available at checkout.

ForceLiftt does not intend to store complete payment card details, CVV numbers, or sensitive payment authentication information on its own systems.

Payment information is handled according to the applicable payment provider's privacy and security practices. Customers are encouraged to review the relevant provider's privacy policy for further information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart functional.

  • Remember website preferences.

  • Understand website traffic and performance.

  • Improve website functionality and user experience.

  • Support advertising and marketing activities, where enabled.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

5. Sharing of Information

We may share relevant personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: Website hosting, online store functionality, and order management.

  • Payment providers: Payment processing and transaction verification.

  • Shipping partners: Order delivery, shipment tracking, and return pickups.

  • Technology and analytics providers: Website maintenance, performance, and analytics.

  • Professional advisers and authorities: Where required by law or necessary to protect our legal rights.

We do not sell your personal information to third parties for money.

Information shared with service providers is limited to what is reasonably necessary for the relevant business purpose. These providers may process information according to their own privacy policies and applicable contractual obligations.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Your information may be stored or processed by Shopify and other service providers in locations outside your state or country, subject to applicable laws and the providers' practices.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil orders and provide customer support.

  • Process returns, exchanges, and refunds.

  • Resolve disputes and complaints.

  • Maintain business and financial records.

  • Comply with applicable legal and regulatory requirements.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law and our service providers' retention practices.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent where consent is the applicable legal basis for processing.

  • Opt out of promotional emails or marketing communications.

  • Raise a privacy-related complaint or concern.

To exercise these rights, contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or for legitimate business purposes.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties operate under their own privacy policies and practices. ForceLiftt is not responsible for the privacy or security practices of external websites.

We encourage you to review their privacy policies before sharing personal information.

10. Children's Privacy

Our website is intended for general retail customers and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where parental consent or other safeguards are required by law.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage customers to review this page periodically.

12. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand Name: ForceLiftt
Email: forceliftt@outlook.com
Phone: 9557773592
Business Address: 71 Gokuleshpuram Phase 2, Gate PAC, Ramghat Road, Aligarh, Uttar Pradesh 202001, India

We will review privacy-related inquiries and respond in accordance with applicable requirements.

Thank you for trusting ForceLiftt. Your privacy matters to us.